Payment Terms

Last Updated: October 15, 2026

At Soedor, we aim to provide a clear and convenient payment experience. This Payment Policy explains the payment methods available at checkout, payment authorization, order verification, pricing, and payment-related inquiries for purchases made through https://www.soedor.com/.

1. Accepted Payment Methods

Soedor accepts the following payment methods, subject to availability for your order and destination.

Credit and Debit Cards

· Visa

· Mastercard

· American Express

· Discover

· Diners Club

Digital Wallets and Accelerated Checkout

· Shop Pay

· Apple Pay

· Google Pay

· PayPal Wallet

Additional Payment Methods

· Bancontact

· Bizum

· MB WAY

The payment methods available for a particular order may vary depending on your location, device, and payment provider. Please refer to the payment options displayed at checkout to confirm which methods are available for your purchase.

Payment authorization must be successfully completed before an order can proceed through our order processing procedures. An order may be delayed or canceled if payment cannot be authorized or if additional verification is necessary.

2. Pricing, Currency, Shipping, and Taxes

Product prices and the applicable transaction currency are displayed on our website and at checkout. Please review the currency and final order total before completing your purchase.

Your order total may include the following, where applicable:

· Product prices

· Applicable discounts or promotional offers

· Shipping charges, if applicable to your destination

· Taxes or other charges required by applicable law

Soedor offers free shipping throughout the United States. Shipping charges for destinations outside the United States, where shipping is available, will be displayed at checkout before you complete your order.

If your payment method uses a currency different from the transaction currency, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These charges are determined by the relevant financial institution or payment provider and are not controlled by Soedor.

Any applicable taxes will be calculated and displayed as required by applicable law and the checkout process.

3. Payment Processing and Security

Payments are processed through Shopify and the applicable third-party payment providers that support the payment method selected at checkout.

Payment providers may use security measures and verification procedures to help protect payment transactions. Payment processing and the handling of payment information are subject to the applicable provider's systems, security practices, and terms.

Please enter payment information only through the designated checkout process. Soedor does not intentionally request that customers send full payment card details by email.

4. Payment Authorization and Order Verification

When you place an order, your selected payment method may require authorization or additional verification before payment can be completed.

To help protect customers and reduce unauthorized transactions, an order may be reviewed if payment authorization fails, billing information appears incomplete or inconsistent, or a payment provider's security checks require further verification.

Soedor may delay processing or cancel an order when payment cannot be authorized or important order information cannot be verified. If an order cannot proceed, we will make reasonable efforts to notify you using the contact information provided with your order.

5. Failed or Declined Payments

If your payment is declined or cannot be completed, please check that:

· Your payment information has been entered correctly.

· Your billing information is accurate.

· Your payment method is valid and available for the transaction.

· Sufficient funds or available credit are available, where applicable.

If the problem continues, contact your bank or payment provider for assistance, or try another payment method available at checkout.

Orders cannot proceed until the required payment authorization has been successfully completed.

6. Order Confirmation and Changes

After placing an order, please review your order confirmation and check that your contact details, shipping address, and selected items are correct.

If you notice an error, contact us as soon as possible. Requests to change or cancel an order are subject to the order's processing and fulfillment status. We cannot guarantee that a change or cancellation can be made after processing or shipment has begun.

An order confirmation does not override the applicable payment authorization, order verification, shipping, or return conditions published on our website.

7. Refunds and Payment Reversals

If a refund is approved under our Return & Refund Policy or another applicable order resolution, the refund will generally be issued to the original payment method, subject to the payment provider's procedures.

After a refund is issued, your bank, card issuer, PayPal, or other applicable payment provider may require additional processing time before the funds appear in your account. The time required depends on the relevant provider and is outside Soedor's direct control.

For information about return eligibility, return procedures, and applicable refund conditions, please review our Return & Refund Policy.

8. Payment Questions and Disputes

If you have a question about a charge, believe a payment was processed incorrectly, or notice a transaction you do not recognize, please contact us using the contact information below so we can review the matter.

For transactions you believe are unauthorized, you should also contact your bank or payment provider promptly and follow its recommended security procedures.

9. Contact Information

If you have questions about payment methods, billing, payment authorization, or an order charge, please contact Soedor.

Store Name
Soedor

Website
https://www.soedor.com/

Email
hello@soedor.com

Phone
+1 404-286-9898

Business Address
9105 NW 18th Ave, Miami, FL 33147, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT

Last Updated
October 15, 2026