Privacy policy
This Privacy Policy explains how soedor ("we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit https://www.soedor.com/ (the "Site"), place an order, contact us, or otherwise interact with our services.
This Privacy Policy describes our general information practices. The specific information collected and the technologies used may vary depending on your interactions with our Site, the services enabled, and applicable legal requirements.
1. Who We Are
soedor is an independently operated online retailer offering apparel to customers in the United States and other countries where our products and shipping services are available.
Store Name
soedor
Website
https://www.soedor.com/
Business Address
9105 NW 18th Ave, Miami, FL 33147, United States
2. Personal Information We Collect
Depending on how you interact with our Site, we may collect information you provide directly, information collected automatically through the Site, and information made available to us by service providers involved in operating our business.
Information You Provide
When you place an order, contact customer support, submit a request, or otherwise interact with our Site, the information we collect may include:
· Name
· Email address
· Phone number
· Billing address
· Shipping address
· Order details and purchase history
· Payment status and transaction-related information
· Customer service communications
· Return and refund requests
The information required depends on the transaction or request. Payment information is processed through Shopify and the applicable payment providers. The payment information handled by each provider depends on the payment method selected and the provider's processing arrangements.
Automatically Collected Information
When you visit our Site, certain technical and usage information may be collected automatically, depending on the website features and technologies in use. This information may include:
· IP address
· Browser type and device information
· Operating system and language preferences
· Time zone and technical location information
· Referring website or traffic source
· Pages visited and products viewed
· Interactions with the Site
· Cookie identifiers and similar technology data
We use applicable technical and usage information to operate the Site, understand website activity, improve performance, support security measures, and evaluate services where applicable.
3. How We Use Personal Information
Depending on the circumstances, we may use personal information to:
· Process, verify, and fulfill orders.
· Confirm payment status and help prevent unauthorized transactions.
· Send order confirmations and shipping updates.
· Respond to customer service inquiries.
· Manage return, refund, and order-related requests.
· Operate, maintain, and improve our Site.
· Understand website usage and evaluate service performance.
· Measure marketing effectiveness where applicable.
· Send promotional communications where permitted by law and, where required, with appropriate consent.
· Maintain business records and comply with applicable legal obligations.
· Protect our customers, business, and Site against fraud, misuse, and security risks.
We seek to use personal information for purposes that are relevant to our business operations and consistent with applicable privacy requirements.
4. Shopify and Service Providers
Our online store operates on Shopify. Shopify and other applicable service providers may process personal information as necessary to provide store hosting, checkout, payment processing, order management, and related services.
Depending on the services actually used, service providers may include:
· Shopify and website hosting providers
· Payment processing providers
· Shipping and delivery providers
· Customer support service providers
· Fraud prevention and transaction security providers
· Analytics providers, where applicable
· Marketing and advertising providers, where applicable
The information shared with each provider depends on the services it performs. Providers may process information under their applicable privacy policies, contractual terms, and legal obligations.
5. Analytics and Advertising
Where analytics or advertising technologies are enabled on our Site, information may be collected to understand website performance, evaluate marketing activities, and measure interactions with our products and services.
Depending on the tools in use, this information may include device and browser information, pages viewed, traffic sources, advertising interactions, conversion events, and cookie identifiers.
The collection and use of information through these technologies depend on our actual website configuration and applicable consent requirements. We do not represent that any particular analytics or advertising service is enabled unless it is actually configured for our Site.
6. Cookies and Similar Technologies
Our Site and its service providers may use cookies and similar technologies to support website functions and improve the shopping experience.
Depending on the technologies enabled, these tools may support:
· Essential website functions
· Shopping cart and checkout operations
· Security and fraud prevention
· Website analytics and performance measurement
· Remembering preferences
· Advertising measurement or remarketing, where applicable
You may be able to manage certain cookies through your browser settings or through privacy controls provided on the Site. Disabling certain cookies may affect website functionality, including shopping cart and checkout features.
Where applicable law requires consent before certain non-essential cookies or tracking technologies are used, the relevant technologies should be configured to respect those requirements.
7. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business, provide requested services, complete transactions, protect our rights, or comply with applicable law.
Depending on the circumstances, information may be disclosed to:
· Shopify and relevant store service providers
· Payment processing providers
· Shipping and delivery providers
· Fraud prevention and security service providers
· Analytics and advertising providers, where applicable
· Professional advisers providing legal, accounting, or other business services
· Government authorities or other parties when disclosure is required or permitted by applicable law
We do not sell personal information for monetary consideration. However, certain privacy laws may define the sale or sharing of personal information more broadly, including some disclosures for targeted advertising.
Where applicable law grants you the right to opt out of the sale or sharing of personal information or targeted advertising, we will provide and honor the applicable choices as required by law.
8. Your Privacy Rights
Depending on your place of residence and applicable law, you may have rights concerning your personal information. These rights may include, where applicable:
· Requesting access to personal information.
· Requesting correction of inaccurate personal information.
· Requesting deletion of personal information.
· Requesting a copy of certain personal information.
· Opting out of certain targeted advertising or disclosures of personal information.
· Exercising other rights provided by applicable privacy laws.
These rights may be subject to identity verification, legal exceptions, and other limitations under applicable law.
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
To submit a privacy request, contact us using the information provided in the Contact Information section below. Please describe your request clearly so that we can review and respond to it appropriately.
9. Marketing Preferences and Privacy Choices
If you receive promotional emails from us, you may opt out using the unsubscribe instructions included in those communications. You may continue to receive necessary transactional or service-related communications, including order confirmations and shipping updates.
You may also manage certain browser or device privacy settings. Where supported by the services actually used on our Site, applicable privacy preference signals, including Global Privacy Control (GPC), will be handled in accordance with applicable law.
Where required by applicable law, customers will be provided with an appropriate method to exercise relevant privacy choices, including applicable opt-out rights.
You may also submit a privacy request by contacting us at hello@soedor.com.
10. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, managing returns and refunds, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
We rely on Shopify, relevant service providers, and applicable business procedures to support the handling and protection of personal information. Appropriate safeguards should be maintained according to the nature of the information and applicable requirements.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by our Site or service providers.
11. International Visitors and Children's Privacy
soedor serves customers in the United States and other countries where our products and shipping services are available.
If you access our Site from outside the United States, your information may be processed in the United States or other countries where Shopify or our applicable service providers operate. Privacy protections and legal requirements may differ between jurisdictions.
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action as required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.
When changes are made, the revised policy will be published on this page with an updated Last Updated date. We encourage you to review this page periodically.
13. Contact Information
If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact soedor using the information below.
Store Name
soedor
Website
https://www.soedor.com/
Email
hello@soedor.com
Phone
+1 404-286-9898
Business Address
9105 NW 18th Ave, Miami, FL 33147, United States
Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed
Last Updated
October 15, 2026
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